CRVQ Standardization: English
HYBRID WORKSHOP
Standardizing and aligning on the approaches to adopt when conducting assessments for CRVQ learners.
Nomination Expedition
CRVQ Standardization is a nomination-based expedition. If you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
Clienteling Assessment Centre
FACE TO FACE ASSESSMENT
This half-day assessment center provides candidates with the opportunity to benchmark their current level against peers in the group based on the competencies required for the Clienteling role.
CRVQ Certificate Final Assessment
FACE TO FACE WORKSHOP
Evaluating and assessing the knowledge gained throughout the CRVQ learning journey.
Nomination Expedition
CRVQ Final Assessment is a nomination-based expedition. If you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
START Final Assessment
FACE TO FACE WORKSHOP
Evaluating and assessing the knowledge gained during the START Programme.
Who is this for?
All new joiners that have completed the START Programme
Purpose
The final stage of the START Programme, that is aimed to evaluate and assess the knowledge gained throughout the learning journey and make a recommendation for further development.
Nomination Expedition
START is a nomination-based expedition. If you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
CRVQ Diploma Final Assessment
FACE TO FACE WORKSHOP
Evaluating and assessing the knowledge gained throughout the CRVQ learning journey.
Nomination Expedition
CRVQ Final Assessment is a nomination-based expedition. If you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
Storytelling: Pixar in a Box
ELEARNING
We are all storytellers. Pixar's insights on story telling in a short e-learning course.
START Lifestyle Category
HYBRID WORKSHOP
Providing new employees with a foundational knowledge on fashion accessories and lifestyle products.
Who is it for?
Front liners who have completed the orientation programme and are assigned to work in a lifestyle boutique.
Purpose
The programme aims to introduce front line employees of the entire lifestyle division on various products made of porcelain, silverware, crystal ware, and other luxury accessories.
Nomination Expedition
START Fashion is a nomination-based expedition, which is part of the START Programme for our Retail Teams. If you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
Group - Orientation
HYBRID WORKSHOP
The Orientation day provides new joiners with essential information about Chalhoub Group.
Who is it for?
All new joiners from front line and support functions.
Purpose
The one-day orientation aims to familiarize new joiners with key information that will help them understand the company vision, values, brand DNA, structure and its vital functions.
Nomination Expedition
START is a nomination-based expedition. If you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
START Beauty Category
HYBRID WORKSHOP
All new joiners who need that solid foundational knowledge, before they start on their journey in-store.
Who is it for?
All new joiners embarking on their journey in the beauty industry, whether in Makeup, Skincare or Fragrances.
Purpose
This training session is important, as it will provide you with the foundational knowledge you are required to have in the Beauty Industry. Must have knowledge in makeup, skincare and fragrances, will provide you with the understanding of the level of guest experience required in our luxury beauty brand.
Nomination Expedition
START Fashion is a nomination-based expedition, which is part of the START Programme for our Retail Teams. If you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
The Lip Edit
VIRTUAL WORKSHOP
Calling all Beauty Advisors, Makeup Artist and Specialists. This session is for you to gain tips and tricks to expand your makeup artistry skills.
The Eye Edit
VIRTUAL WORKSHOP
Calling all Beauty Advisors, Makeup Artist and Specialists. This session is for you to gain tips and tricks to expand your makeup artistry skills.
The Complexion Edit
VIRTUAL WORKSHOP
Calling all Beauty Advisors, Makeup Artist and Specialists. This session is for you to gain tips and tricks to expand your makeup artistry skills.
CRVQ Certificate Selling Skills
HYBRID WORKSHOP
CRVQ Selling Skills is a one-day programme that equips individuals with the knowledge and selling skills required to optimize their in-store performance and create an unparalleled customer experience.
Who is it for?
Retail front line employees.
Purpose
Chalhoub Retail Vocational Qualification (CRVQ) Programme is based on the Group’s Retail Competency Framework and Guest Experience, as well as other subjects essential to the retail environment. The programme offers the learners an internationally recognised certification, accredited by Pearson. This programme aims to provide learners with the skills and knowledge that will improve their performance on the shop floor and ensure their success.
Nomination Expedition
CRVQ Selling Skills is a nomination-based expedition. If you meet the above criteria and you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
CRVQ Certificate Guest Experience
HYBRID WORKSHOP
This programme aims to provide learners with the skills and knowledge that will improve their performance on the shop floor and ensure their success in creating memorable experiences for customers.
Who is it for?
Senior sales and sales executives who have completed 6 months on the shop floor.
Purpose
Chalhoub Retail Vocational Qualification (CRVQ) Programme is based on the Group’s Retail Competency Framework and Guest Experience, as well as other subjects essential to the retail environment. The programme offers the learners an internationally recognised certification, accredited by Pearson.
Nomination Expedition
CRVQ Guest Experience is a nomination-based expedition. If you meet the above criteria and you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
Discover Swarovski
HYBRID WORKSHOP
Discover Swarovski is a one-day programme that equips sales consultants with the brand required foundational training and enables them to learn about the rich heritage of the company and brand Swarovski. Where it all started, the milestones of a century and more, and where the brand stands today.
Who is this workshop for
Retail front line employees working in Swarovski.
Purpose
Swarovski’s company history has not many equals! Over more than 125 years, the brand has been Knowing more about Swarovski history will help all Swarovski consultant to feel more involved and connected.
Nomination Expedition
Discover Swarovski is part of the Swarovski Masterclasses for Swarovski Retail Teams. If you meet the above set criteria and you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team
CRVQ Diploma Guest Experience
HYBRID WORKSHOP
This programme aims to provide learners with the skills and knowledge that will improve their performance on the shop floor and ensure their success in creating memorable experiences for customers.
Who is it for?
Senior sales and sales executives who have completed 6 months on the shop floor.
Purpose
Chalhoub Retail Vocational Qualification (CRVQ) Programme is based on the Group’s Retail Competency Framework and Guest Experience, as well as other subjects essential to the retail environment. The programme offers the learners an internationally recognised certification, accredited by Pearson.
Nomination Expedition
CRVQ Guest Experience is a nomination-based expedition. If you meet the above criteria and you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
CRVQ Diploma Selling Skills
HYBRID WORKSHOP
CRVQ Selling Skills is a one-day programme that equips individuals with the knowledge and selling skills required to optimize their in-store performance and create an unparalleled customer experience.
Who is it for?
Retail front line employees.
Purpose
Chalhoub Retail Vocational Qualification (CRVQ) Programme is based on the Group’s Retail Competency Framework and Guest Experience, as well as other subjects essential to the retail environment. The programme offers the learners an internationally recognized certification, accredited by Pearson. This programme aims to provide learners with the skills and knowledge that will improve their performance on the shop floor and ensure their success.
Nomination Expedition
CRVQ Selling Skills is a nomination-based expedition. If you meet the above criteria and you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
Product Training, Design and Delivery Skills
VIRTUAL WORKSHOP
Product Training, Design and Delivery Skills programme aims to equip teams with the knowledge and skills required to effectively design, develop, deliver and evaluate product training for front line teams in line with brand and Group standards.
Who is it for?
Area Managers, Area Supervisors, Section sales managers and Supervisors who would be responsible for developing product or brand related training.
Purpose
This 3-day programme dives into key topics pertaining to training, design and delivery. The programme will introduce fundamental concepts such as understanding adult learning theory and also delve into deeper concepts such as the ADDIE model. Having a basic knowledge of this model will allow you to Analyze, Design, Develop, Implement and Evaluate training programmes with confidence.
CRVQ Certificate Beauty Category
HYBRID WORKSHOP
This course is part of the CRVQ experience and covers Guest Experience, Selling Skills, Operational Skills and Stock Control and Beauty Category Training. This is the last step in the CRVQ journey filled with sophisticated knowledge that will help Beauty experts in performing in their role.
Who is it for?
Senior sales executives and sales executives that have completed 6 months on the shop floor.
Purpose
Chalhoub Retail Vocational Qualification (CRVQ) Programme is based on the Group’s Retail Competency Framework and Guest Experience, as well as other subjects essential to the retail environment. The programme offers the learners an internationally recognized certification, accredited by Pearson. This module is intended in equipping beauty experts with extensive knowledge and skills in skin care, make-up and fragrances.
Nomination Expedition
CRVQ Beauty is a nomination-based expedition. If you meet the above criteria and you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.
CRVQ Diploma Beauty Category
HYBRID WORKSHOP
This course is part of the CRVQ experience and covers Guest Experience, Selling Skills, Operational Skills and Stock Control and Beauty Category Training. This is the last step in the CRVQ journey filled with sophisticated knowledge that will help Beauty experts in performing in their role.
Who is it for?
Senior sales executives and sales executives that have completed 6 months on the shop floor.
Purpose
Chalhoub Retail Vocational Qualification (CRVQ) Programme is based on the Group’s Retail Competency Framework and Guest Experience, as well as other subjects essential to the retail environment. The programme offers the learners an internationally recognized certification, accredited by Pearson. This module is intended in equipping beauty experts with extensive knowledge and skills in skin care, make-up and fragrances.
Nomination Expedition
CRVQ Beauty is a nomination-based expedition. If you meet the above criteria and you would like to add this expedition to your learning journey, please discuss it with your direct manager who can send your nomination through to Chalhoub University team.