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    Behaviours for Success Learning Pathways. It starts with you.

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    High-quality training for professionals

    Level up your skills in the industry by joining the learning community enhancing your talents

    Our Expertise

    Chalhoub University was founded by The Chalhoub Group - the leading partner for luxury across the Middle East since 1955.

    It embodies our vision of transforming the Learning and Development at Chalhoub Group by creating a learning organization and bringing all learners closer across all regions. By doing so, we are empowering the learning of every Chalhoubie while contributing to their personal and professional growth.

    15k
    680+
    80+
    team members
    retail stores
    eCommerce sites

    Complete 360 learning

    Build your journey of exploration through experiential workshops, coaching, mentoring, mobile learning, blending online courses, Axonify digital learning, and digital resources.

    Course, eLearning

    Articles, books,

    videos, TED Talks

    Virtual, Face-to -

    face Sessions

    Assessments, Insights

    About Us

    Holisticly harness just in time technologies via corporate scenarios.

    LOREM IPSUM

    Holisticly harness just in time technologies via corporate scenarios.

    LOREM IPSUM

    Holisticly harness just in time technologies via corporate scenarios.

    LOREM IPSUM

    Holisticly harness just in time technologies via corporate scenarios.

    LOREM IPSUM

    Holisticly harness just in time technologies via corporate scenarios.

    Explore our Academies

    Retail Academy ▸

    Our Internationally-accredited Retail Academy was launched in 2007 and embodies our vision of "Inspiring Excellence in Retail".

    Whether you are looking to broaden your horizons in the world of luxury Fashion, Beauty, Lifestyle, Customer Experience or Commercial skills, our Academy helps you refineyour talent to create an unparalleled luxury experience to our customers.

    Trending Retail Terminology Glossary

    GLOSSARY

    The retail industry is constantly evolving, and so is the terminology used within the sector. Our A-Z guide takes you through trending retail terms you need to know. You are in the business of retail, and you need to keep up with the ...

    The A-Z: Active Ingredient Skincare Glossary

    GLOSSARY

    This skincare glossary is designed to standardize the way we understand and speak about skincare, by shedding light on skincare terms used in today’s industry. For all beauty lovers and enthusiasts who have a passion for skincare, ...

    Fashion Curriculum - Beyond Threads

    FASHION LEARNING PATH

    The fashion industry is one of the biggest, yet most challenging industries impacted by hundreds of factors, including economic uncertainties and digital transformation. In response to this new digital wave, consumer ...

    Fashion Talks

    DISCUSSION GROUP

    A community for Fashion Afficionados with exclusive activities including Panel Talks, Guest speakers, Masterclasses, Film club and Fashion Sketching Classes etc. These activities and events will be organised by the Retail Academy...

    Clienteling Toolkit

    ONLINE TOOLKIT

    Clienteling has dominated the luxury retail space for many years. It is also becoming more relevant in today’s digital transformation.

    With clienteling, we seek to establish meaningful relationships between us and the customer. ...

    Retail Field Coaching

    RETAIL FIELD COACHING

    The essence of coaching is raising awareness and responsibility to unlock potential and maximize performance, performed by partnering with retail leaders in a thought-provoking and creative process that inspires them to ...

    A Week of Tanagra

    WORKSHOP

    A full day of workshops for Tanagra employees covering aspects of Art de Vivre, applied through hands-on workshops and activities.

    The objective is to motivate the team and give them the space to learn by doing.

    Carolina Herrera x CU

    FACE TO FACE WORKSHOP

    A learning Collaboration created by Chalhoub University for Carolina Herrera consisting of a series of in-store activities with the aim of increasing the use of CX, Clienteling and Fashion Knowledge directly on the Shop Floor.

    Level x CU

    FACE TO FACE WORKSHOP

    A learning collaboration created for Level Shoes by Chalhoub University which involves motivational activities as well as behavioural trainings.

    Leadership Academy ▸

    Whether it is about leading yourself or leading others successfully, the Leadership Academy is your trusted partner in your journey of self-discovery and growth to become a Servant Leader. Our Leadership suite helps you refine your people skills and enables you to fulfil the Group's vision and honour the Chalhoub legacy.

    Behavioural Programmes

    PROGRAMMES

    Build awareness of our Group competency framework and learn about the core behaviour and leadership competencies.

    Coaching Services

    PROGRAMMES

    Targeted coaching services for leaders to support leadership challenges and create change.

    Executive Education

    TOOLKIT AND APPLICATION

    Our employees' decision to resume education is important for the Group. Both the employee and the Group are making an investment in their professional development and future career. Please read below policy which aims to ...

    Leadership Development

    PROGRAMMES

    Leadership programmes for our Servant Leaders to meet our Group Priorities and provide new leaders capabilities needed for success.

    Talent Development Programmes

    PROGRAMMES

    For High-Potential and Top Talent employees in the LeadForward Programme to prepare future readiness to drive the Group forward.

    Digital Academy ▸

    In a world where digital transformation is the new normal, "Digital is not a choice anymore, it is the future". Our Digital Academy offers a diverse range of solutions and resources to start-up and grow your digital expertise and become well-versed in a tech ecosystem.

    Excel Fundamentals

    O365 | VIRTUAL WORKSHOP

    The Excel Fundamentals course is ideal for learners who would like an introduction to Microsoft Excel.

    Who is this for?

    Microsoft Excel Users – Beginner Level

    Purpose

    By the end of this course, you will be more ...

    Introduction to Excel Pivot Tables

    VIRTUAL WORKSHOP

    Excel pivot tables offer the ability to summarise and group data at the click of a button, offering key insights and allowing you to make interpretations and summaries from your data in a flexible manner.

    The introduction to ...

    Outlook Tips and Tricks

    VIRTUAL WORKSHOP

    Outlook Tips and Tricks has been designed to provide you with an inbox methodology which will enable you to process your emails using a systematic approach so you can gain some much needed control and clarity over your inbox.

    Th...

    PowerPoint | Design, Media and Animation

    WORKSHOP & TOOLKIT

    This virtual workshop will develop your PowerPoint design skills by introducing the concepts of Themes, Slide Masters and other in-built design features.  Learn also how to effectively include various media and bring your ...

    User Experience Design

    TOOLKIT

    Good user experience design is essential to creating good digital and physical experiences for your next project. Understanding how a user would behave would help you to provide meaningful features in your products. 

    Who is it for?

    Anyo...

    Software Development Methodologies

    SOFTWARE | TOOLKIT

    This toolkit provides you with an introduction and an insight into the different software development methodologies through different videos and articles.

    WHO IS THIS FOR?

    This course is for anyone who wants to learn more ...

    Udemy Business

    ELEARNING

    Udemy Business marketplace content model ensures that they always have the most recent and high-quality content that makes learning enjoyable. Having the latest skills on the most important topics you need to stay ahead of the curve. نم...

    The Greenhouse Toolbox: A collection of digital platforms

    GREENHOUSE | VIRTUAL WORKSHOP 

    Discover new and exciting digital tools that will help you become more efficient in your day to day workflow. 

    Enabling Arts ▸

    Focusing on technical and support roles in the business, our Enabling Arts Academy has tools to help build skilled capabilities in Marketing, Supply chain, Logistics, HR, Finance, IT and much more.

    E Commerce Job Family

    JOB FAMILY

    Discover the E Commerce Learning Pathways, Programmes and Resources

    People and Culture Job Family

    JOB FAMILY

    Explore your People and Culture Learning Pathways, Programmes and Resources

    Visual Merchandising Job Family

    JOB FAMILY

    Discover the Visual Merchandising Learning Pathways, Programmes and Resources

    Side by Side | Mentoring Programme

    MENTORING

    'The Knowledge we build is the Knowledge we share' 

    Enabling Arts: Job Families

    RESOURCE

    The home of all job families in the Enabling Arts Academy.  Discover your learning pathways and resources for all your development needs.

    Enabling Arts: Programmes

    RESOURCE

    Discover more about our programmes within Enabling Arts.

    Enabling Arts: Resources

    RESOURCES

    Discover your resources.

    Brand Trainers

    LEARNING PATHWAY

    Discover the Brand Trainers Pathway, Programmes and Resources

    Wellbeing Academy ▸

    Designed with our people at heart, our Wellbeing Academy provides several resources from courses, workshops, and articles, to guides, webinars and toolkits that cover the mental, physical, financial, and social dimensions of wellbeing. Whether you are passionate about supporting your colleagues, leading your team mindfully, or if you are on your own journey of self-care, the Wellbeing Academy has something you.

    Grit: Build more Resilience

    WORKSHOP

    People who show resilience in the face of adversity, who refuse to fail despite challenges and who stick with things out of a sense of duty to reach long-term goals have true grit, and as a result are more likely to succeed and feel less...

    Emotional Intelligence

    VIRTUAL WORKSHOP

    The programme is based on the work of psychiatrist Dr. Steve Peters and his book ‘The Chimp Paradox’. It tackles Emotional Intelligence principles in a simplified and workable model for easy use.

    Who is it for?

    This ...

    Out of Comfort Zone

    VIRTUAL WORKSHOP

    It is often our own barriers that stop us from achieving our full potential. To truly push our boundaries requires us to identify opportunities that push us in to unknown territories.

    Who is this for?

    Anyone looking to ...

    Grow Yourself with Insights

    FACE TO FACE WORKSHOP

    Analyse your own level of self-awareness, identifying your strengths and how you can utilise them to overcome your limitations.

    Who is this for?Anybody who would like to build their own self awareness Purpose

    The one ...

    Serenity Program

    ELEARNING

    This Program is designed to work on rehabilitating the respiratory system and lungs at a physical level, as well as the mind-body connection at a deeper level to deal with today's global challenges, every day struggles and difficult ...

    Motivate and Engage Self

    VIRTUAL WORKSHOP

    Take an honest look at yourself and your attitudes, and work through tools and techniques to help you take control of your own motivation and engagement at work.

    Who is this for?

    Anyone who would like to explore techniques to...

    Faculty members

    Zaur Shiraliyev

    Curious minded and passionate, I thrive to empower learning and enable growth.

    Jennifer Minturn

    Live as if you were to die tomorrow. Learn as if you were to live forever.

    Antoine Zeenny

    Making a difference through learning

    Joseph Matta

    For what your treasure is, there will be your heart also

    Yara Baghdad

    Skills are built, not born.

    Sharnali Jani

    Curiosity is a mind in search of knowledge.

    Marcello Fernandes

    If you do not change direction, you may end up where you are heading

    Mary Ann Derequito

    Life is too short to care what other people think - Live the way you want to!

    Charity Tshabalala

    My purpose in life is to drive growth and development in others.

    Maria Yuzon

    Every accomplishment starts with the decision to try  

    Benjamin Edwards

    Only give thoughts & energy to what you can control, everything else is a waste

    Yamen Alshibli

    Quality is not an act, its a habit

    Shivangi Seth

    Don't live the same year 75 times and call it a life.

    Maher Jurdi

    Nurture your growth, fuel your development, strive towards success.

    Vedant Nayar

    A ship in harbor is safe, but that is not what ships are built for

    Zahra Alkhalsan

    Being ambitious and achieving my goals is all I know

    Tarneem Mohamed

    Serving others and putting yourself in their shoes makes a great leader

    Nariman Dhaban

    Be BRAVE. Take risks nothing can substitute experience.

    Rosamaria D'Mello

    Life is like riding a bicycle. To keep your balance, you must keep moving.

    Leslie Chamen

    Dream Big, Pray, and believe. Make it happen because life is full of surprises

    Nourah Alwaal

    If it doesn’t challenge you, it doesn’t change you.

    Maryam Shukri

    Curiosity is the backbone of learning 

    Farah Kouatli

    Every addition to true knowledge is an addition to human power.

    Krastin Draganov

    Sometimes you win, sometimes you learn.

    Walaa Almahrouq

    Never give up; if you don't try, you never win.

    Khalid Almasar

    Live as if you were to die tomorrow, live as if you were to live forever

    Buthaina Almuhaideef

    Spread kindness for everyone because people deserve to be loved and appreciated

    Muna Alqahtani

    The future depends on what you do today

    Francesca Ortaliz

    The expert in anything was once a beginner.

    Maria Chaoui

    If your dreams don’t scare you, they are not big enough

    Maram Makkrami

    The great aim of education is not knowledge but action.

    Houssam Yassine

    Open your eyes nothing seems like what it look like

    Michaela Reilly

    Never stop learning, because life never stops teaching

    Alina Latipova

    Stay curious. Keep learning. Do what you are passionate about.

    Alyaa Qasem

    Believe in yourself and the world will follow

    Lotfia

    Connecting knowledge, one byte at a time.

    FAQ

    How do I enroll on a learning expedition?

    The learning expeditions on Chalhoub University are either nominated or self-enrolment. Once you arrive on the course details page, you can click/tap on ‘Enrol Me’ to get stated with your learning immediately or select ‘Register’ to request access

    How do I update my profile picture?

    Customize your profile on Chalhoub University by adding your picture. Click/Tap on your name and select ‘My Learning Profile’. Choose ‘Edit Profile’ and in the ‘User Picture’ section, select the paper icon get started and select ‘Upload this File’

    How do I book on a learning expedition workshop?

    Certain learning expeditions include a workshop activity, either virtual or face-to-face. Once you have enrolled, you can sign up for one of the sessions that suit your schedule. Click ‘Sign-up’ on the session you would like to attend.

    How do I save my upcoming workshop to my calendar?

    When you sign up to a workshop session you will receive an email notification that contains an iCal attachment. Open this attachment, set the reminder, and Save. Simple.

    Interested in learning or have any more questions?

    Contact us by email at chalhoub.university@chalhoub.com.


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